Privacy Policy

Last Updated: October 2023

Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Data Collection

1.1 Personal Information
We may collect personal information from you when you voluntarily provide it through our contact form or other communication methods. This information may include but is not limited to:

• Your name

• Email address

• Phone number

• Any other information you provide in your messages

2. Data Usage

2.1 Contact Form
We use the personal information collected through our contact form solely for the purpose of responding to your enquiries, comments, or requests. We will not use this information for marketing or promotional purposes unless you expressly consent.

2.2 Data Retention
We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws.

3. Data Disclosure

We will not disclose your personal information to third parties unless required by law or with your explicit consent.

4. Cookies and Tracking Technologies

We have disabled cookies on our website.

5. Your Rights

5.1 Access
You have the right to request access to the personal information we hold about you. Please contact us if you wish to exercise this right.

5.2 Correction
You have the right to request the correction of any inaccurate or incomplete personal information.

5.3 Deletion
You have the right to request the deletion of your personal information.

5.4 Objection
You can object to the processing of your personal information for direct marketing purposes.

6. Data Security

We take data security seriously and employ reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the beginning of the policy will be revised accordingly.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Arise Counselling Services,
Jubilee Community Centre,
Charlwoods Road,
East Grinstead, RH19 2HL.

9. Applicable Law

This Privacy Policy is governed by the laws of the United Kingdom.

By using this website, you consent to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our website.